Privacy Policy

At CapiPlan, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. We process personal data in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018. 

1. Information We Collect

Depending on how you use CapiPlan, we may collect: 

  • Your name, email address, phone number, and company details. 
  • Account and login information. 
  • Billing and subscription information. 
  • Business, accounting, invoicing, payroll, and financial information you enter into CapiPlan. 
  • Information you provide when contacting our support or sales teams. 
2. How We Use Your Information

We may use your information to: 

  • Provide and manage CapiPlan services. 
  • Create and manage your account. 
  • Process payments and subscriptions. 
  • Provide customer and technical support. 
  • Communicate with you about our services. 
  • Protect our systems and prevent fraud or unauthorised access. 
  • Meet our legal and regulatory obligations. 
3. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. 

4. Data Retention

We retain your personal and financial data only for as long as necessary:  

  • To fulfil our contractual obligations.  
  • To comply with UK tax, accounting, and other legal requirements.  
  • To resolve disputes and enforce our agreements.  

Where required by law, certain financial and accounting records may be retained for the legally required period.  

Once your data is no longer required, we securely delete or anonymise it where appropriate. 

5. Your Rights

Under UK data protection law, you may have the right to: 

  • Access your personal data. 
  • Correct inaccurate information. 
  • Request deletion of your information. 
  • Restrict or object to certain processing. 
  • Request transfer of your data where applicable. 
  • Withdraw consent where processing is based on consent. 

To exercise your rights, contact us at info@capiplan.co.uk 

6. Cookies

We use cookies and similar technologies to operate our website, improve your experience, and understand how our website is used. 

Where required, we will ask for your consent before using non-essential cookies. You can also manage cookies through your browser settings. 

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices. Any updates will be published on this page with a revised Last Updated date. 

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: 

CapiPlan

UK

8 Long Lane, Rowley Regis, Birmingham, England, B65 OHY

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